contacto@naturcera.com | Free shipping to the Peninsula on orders over €100 | Important notice: No orders will be processed on Thursday 26/02 or Friday 27/02.

Free shipping on orders over €100 | No orders will be processed on 26/02 or 27/02.

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Legal notice

In order to comply with Article 10 of Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE), we inform users of our identifying and contact details:
  • Company Name: PRODUCTES QUIMICS NATURALS SL
  • Registered Address: C/ LLEIDA, 1 (POL. IND. DE LA RIERA DE RIUDEMEIA), 08317 ORRIUS (BARCELONA)
  • Tax ID: B60896743
  • Phone: 618.084.343
  • E-Mail: contacto@naturcera.com
  • Registration Details: This company is registered with the Commercial Registry of Barcelona, Volume 28440, Page 149, General Section, Sheet b-136113.

1.- PURPOSE

PRODUCTES QUIMICS NATURALS SL (hereinafter, PROQUINAT), as the entity responsible for the website WWW.NATURCERA.COM, provides users with this document, which governs the use of this website. Our aim is to comply with the obligations set forth by Law 34/2002 on Information Society Services and Electronic Commerce, as well as to inform all users about the terms of use and browsing of this website.

Through this website, PROQUINAT provides users with access to and use of various services and content made available through this webpage.

Anyone who accesses this website will be considered a user (hereinafter, the user), and this implies full and unreserved acceptance of each and every provision included in this Legal Notice, as well as any other applicable legal provisions.

The user must read this Legal Notice carefully; it is recommended to read it before visiting the website and each time they access it, in order to be aware of and understand any modifications that the provider may have made. In this regard, the provider reserves the right to modify these conditions without prior notice or obligation to inform users of the changes made, with the publication of such changes on this website being sufficient. It is the user’s responsibility to periodically review these conditions, as the most recent ones will apply, rendering previous conditions null and void.

2.- CONDITIONS OF ACCESS AND USE OF THE WEBSITE

Through this Legal Notice, users are informed of the conditions governing access to and use of this website, which are considered general terms and conditions of contracting.

2.1. Free access and use of the website.

The provision of services by PROQUINAT on this website is free of charge for all users. However, some of the services offered by the provider through this website may be subject to a specific fee. In such cases, users will always be informed of the paid nature of certain services, requiring prior contracting, and the applicable general sales conditions on the website, as well as the current consumer regulations, will apply.

2.2. User Registration.

As a general rule, the provision of services offered on this website does not require prior subscription or user registration. However, the provider may condition the use of certain services on the prior completion of the corresponding user registration. This registration will be carried out in the manner expressly indicated in the service section itself. Any personal data processing of the user that may occur as a result of registration or subscription will be governed by our Privacy Policy.

2.3. Accuracy of Information.

All information provided by the user through this website must be truthful. For this purpose, the user guarantees the authenticity of the data submitted through the enabled contact forms. It is the user’s responsibility to keep all information provided to PROQUINAT permanently updated so that it accurately reflects their current situation at all times. In any case, the user will be solely responsible for any false or inaccurate statements made and for any damages that may be caused to the provider or third parties.

2.4. Minors.

PROQUINAT recommends the use of this website for individuals over 18 years of age. For the use of the services on this website, minors must always obtain prior consent from their parents, guardians, or legal representatives, who are ultimately responsible for all actions carried out by the minors under their care. The responsibility for determining which specific content minors can access lies with them; therefore, if minors access inappropriate content on the Internet, mechanisms (filters, blocks, etc.) should be configured on their computers or mobile devices to limit available content.

2.5. Obligations of Users.

The user agrees to use this website in accordance with these Terms, the law, morality, and good customs. To this end, the user shall refrain from using this website for unlawful or prohibited purposes, harmful to the rights and interests of the provider, other users, and third parties, or that in any way may damage, disable, overload, deteriorate, or impede the normal use of computer equipment or documents, files, and any kind of content stored on any computer equipment of the provider or third parties. In particular, and by way of example but not limited to, the user agrees not to transmit, distribute, or make available to third parties information, data, content, messages, graphics, drawings, sound or image files, photographs, recordings, software, and, in general, any type of material that:
  • Is contrary to, despises, or infringes upon the fundamental rights and public freedoms recognized constitutionally, in international treaties, and other applicable regulations.
  • Induces, incites, or promotes criminal, defamatory, violent, or, in general, unlawful, immoral, or public order-contrary actions.
  • Induces, incites, or promotes discriminatory actions, attitudes, or thoughts based on sex, race, religion, beliefs, age, sexual orientation, or condition, among others.
  • Is contrary to the right to honor, personal or family privacy, or the own image of persons.
  • In any way harms the credibility of the provider or third parties.
  • Constitutes unlawful, misleading, or unfair advertising.

3.- DISCLAIMER OF WARRANTIES AND LIABILITY

The content of this website is general in nature and is intended for informational purposes only, without fully guaranteeing access to all content, nor its completeness, accuracy, timeliness, or currency; nor its suitability or usefulness for a specific purpose.

The provider disclaims any liability arising from information published on our website, provided that such information has been manipulated or introduced by a third party unrelated to the provider.

This website has been reviewed and tested to function correctly. However, the provider does not rule out the possibility of certain programming errors, or force majeure events, natural disasters, strikes, or similar circumstances that temporarily make access to the website impossible.

The provider excludes, to the extent permitted by law, any liability for damages of any kind arising from:

  1. The inability to access the website or the lack of truthfulness, accuracy, completeness, and/or currency of the content, as well as the existence of defects and flaws of any kind in the content transmitted, distributed, stored, or made available through the website or the services offered.
  2. The presence of viruses or other elements in the content that may cause alterations in users’ computer systems, electronic documents, or data.
  3. Non-compliance with laws, good faith, public order, commercial practices, and this Legal Notice, as a result of improper use of the website. In particular, by way of example, the provider is not responsible for third-party actions that infringe intellectual and industrial property rights, trade secrets, rights to honor, personal and family privacy, and own image, as well as regulations on unfair competition and illicit advertising.

 

The provider does not guarantee continuous and permanent availability of services and is therefore exempt from any liability for damages caused by the lack of service availability due to force majeure, errors in telematic data transfer networks beyond its control, or disconnections carried out for improvements or maintenance of computer equipment and systems. The provider will not be responsible for interruption, suspension, or termination of information or services. Likewise, it is not liable for possible omissions, loss of information, data, configurations, unauthorized access, or breaches of confidentiality caused by technical problems, communications failures, human error, third parties, or causes not attributable to the provider. It will also not be liable for damages caused by cyberattacks or viruses affecting software, communication systems, or equipment used by the provider but manufactured or provided by third parties. The provider may, at its sole discretion, deny, withdraw, suspend, and/or block access to information and services at any time, without prior notice, to users who breach these conditions.

The provider is not responsible under any circumstances for damages resulting from illegal or improper use of this website.

In any case, the provider excludes all liability for damages that may result from information and/or services provided or supplied by third parties, other than those offered by the provider. All liability will rest with the third party, whether supplier, collaborator, or other.

4.- LINKS

This website may include links or hyperlinks that allow users to be redirected to content on websites and Internet sites belonging to third parties unrelated to the provider. Since we cannot always control the content introduced by third parties from our website, PROQUINAT assumes no responsibility for such content. In any case, the provider states that it will proceed to the immediate removal of any content that may violate national and/or international law, morality, or public order, removing the link or hyperlink to third-party websites immediately and notifying the competent authorities about the content in question.

The provider is not responsible for information and content stored, including but not limited to, forums, chats, blog generators, comments, social networks, or any other means that allow third parties to independently publish content on the provider’s website. However, in compliance with Articles 11 and 16 of the LSSI-CE, the provider makes itself available to users, authorities, and law enforcement, actively collaborating in the removal or, when necessary, blocking of all content that may affect or violate national or international law, third-party rights, or morality and public order. If the user considers that any content may be susceptible to such classification, they are requested to notify the website administrator as soon as possible.

5.- INTELLECTUAL PROPERTY

This website, including but not limited to programming, editing, compilation, and other elements necessary for its operation; designs, logos, texts, photographs, and/or graphic and sound elements, are the property of the provider or, alternatively, the provider holds the licenses and/or authorizations granted by their authors for legitimate use. All website content is duly protected by applicable intellectual and industrial property laws. Regardless of the intended purpose, total or partial reproduction, use, distribution, and public communication require prior written authorization from the provider. Any unauthorized use without prior consent from the provider will be considered a serious infringement of the intellectual and industrial property rights of the rightful owner. Designs, logos, texts, graphics, among others, belonging to third parties and appearing on this website, belong to their respective owners, who are responsible for any possible disputes that may arise regarding them. In any case, the provider has the express and prior authorization from them for their use on this website. The provider acknowledges the corresponding industrial and intellectual property rights in favor of their owners, and the mention or appearance on the website does not imply the existence of rights or any responsibility of the provider over them, nor endorsement, sponsorship, or recommendation by the provider.

6.- REDES SOCIALES

Le informamos que PROQUINAT puede estar presente en diversas redes sociales. El tratamiento de los datos que los usuarios incluyan en las mismas -siendo seguidores de los perfiles de NATUCERA, o realizando cualquier vínculo o acción de conexión a través de estas- se regirá por el presente apartado de este Aviso legal. Cuando el usuario se encuentre en el perfil de NATURCERA en las diversas redes sociales en las que tenga presencia, le resultarán de aplicación las condiciones de uso y las políticas de privacidad de las distintas redes sociales. PROQUINAT no se hará responsable de los comentarios que otros usuarios de las redes sociales puedan publicar en el perfil de la empresa, todo ello sin perjuicio de las posibles acciones que PROQUINAT pueda ejercer frente a los titulares de las redes sociales (por ejemplo, solicitud de eliminación de comentarios inapropiados, ofensivos, o lesivos de derechos de otros usuarios).

PROQUINAT tendrá acceso a los datos personales que el usuario haya publicado en sus perfiles de las redes sociales, del mismo modo que otros usuarios de las redes sociales puedan tener acceso. 

Queda prohibida la publicación del siguiente contenido en el perfil de PROQUINAT en redes sociales, todo ello sin perjuicio de las normas de conducta y condiciones de uso del servicio impuestas por los titulares de las distintas redes sociales: 

  • Publicaciones que incumplan la normativa nacional, comunitaria e internacional aplicable, o que supongan la realización de actividades ilícitas o que contravengan los principios de la buena fe. 
  • Publicaciones que atenten contra los derechos fundamentales y libertades públicas de las personas, falten a la cortesía en la red, al respeto o al buen nombre. 

Asimismo, PROQUINAT se reserva la potestad de retirar de la página web, o de las redes sociales, aquellos contenidos que se consideren inapropiados. 

7.- DATA PROTECTION

The provider may obtain personal data from users through contact forms, registration forms, or other similar means. Users can obtain more information about the processing of their personal data in our Privacy Policy, or by contacting the provider through the contact details contained in this Legal Notice, as well as through the contact forms that may have been enabled for this purpose.

8.- COOKIES

This website uses first-party and third-party cookies. For more information about what cookies are and how we use them, you can access our Cookie Policy.

9.- PARTIAL INVALIDITY.

If any of the conditions of this Legal Notice are declared null or ineffective by a final ruling issued by a competent authority, the remaining terms and conditions shall remain in effect, unaffected by such declaration of nullity.

10.- APPLICABLE LAW AND JURISDICTION

For the resolution of disputes or issues related to these conditions, Spanish law shall apply, and the courts and tribunals of the provider’s or the user’s domicile, at the choice of the latter, shall have jurisdiction to hear any conflicts that may arise in the interpretation and application of these conditions.