contacto@naturcera.com | Free shipping to the Peninsula on orders over €100 | Important notice: No orders will be processed on Thursday 26/02 or Friday 27/02.

Free shipping on orders over €100 | No orders will be processed on 26/02 or 27/02.

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Cookie Policy

At PRODUCTES QUIMICS NATURALS SL (hereinafter, PROQUINAT), we use cookies to provide a better service and enhance your Browse experience. We want to inform you clearly, transparently, and concisely about the cookies we use, detailing below what cookies are, what they are for, what types of cookies we use, their purposes, and how you can configure or disable them if you wish.

What Are Cookies?

A cookie is a small file downloaded to your computer, mobile device (smartphones, tablets, etc.), or any other device. It contains information about your Browse habits when you access certain websites or mobile applications. Among other things, cookies allow a website to store and retrieve information about a user’s Browse habits or their device. Depending on the information they contain and how you use your device, they can be used to recognize you.

The collection of cookies from all our users helps us improve the quality of our website, allowing us to monitor which pages are useful, which are not, and which can be improved. Cookies are essential for the functioning of the internet, providing countless advantages in delivering interactive services and making our website easier to navigate and use. Cookies will never harm your computer or mobile device.

Cookies don’t identify you personally and pose no risk to your computer or mobile device. They are not viruses or spyware. They are simply tools used by the websites you visit to enhance your Browse, ensure your data travels securely across the network, help us understand which information on our site is most useful to our users, or determine which offers might interest each user. All of this is done completely anonymously: we’ll never know your name, address, or phone number unless you provide it to us. You decide whether or not to allow our cookies to be installed.

Furthermore, you should be aware that if you choose not to allow the use of cookies, some features of the website may not function correctly, and we won’t be able to tailor the information we offer to your interests. In no case will not accepting cookies prevent you from accessing and using the basic functions of our website.

We also want to inform you that, in accordance with European and Spanish privacy and cookie regulations, some cookies require user consent (e.g., analytics or measurement cookies and behavioral advertising cookies), while others are exempt from consent (e.g., technical cookies or those necessary for providing services expressly requested by the user).

Who is Responsible?

The cookies used on HTTPS://NATURCERA.COM/ are processed by PROQUINAT for the purposes and retention periods outlined in the “List of cookies used” section.

What Types of Cookies Do We Use?

Depending on the entity that manages them, cookies can be:

  • First-party cookies: These are sent to your equipment from our own equipment or domains and from which we provide the service you request.
  • Third-party cookies: These are sent to your equipment from equipment or a domain that is not managed by us, but by another collaborating entity (third party).
 

Depending on the period of time they remain active:

  • Session cookies: These are temporary cookies that remain in your browser’s cookie file until you leave the website, so none are recorded on your computer’s hard drive or mobile device’s memory. The information obtained through these cookies serves to analyze web traffic patterns. In the long run, this allows us to provide a better experience to improve content and facilitate its use.
  • Persistent cookies: These are cookies stored on your computer’s hard drive or mobile device’s memory, and whose information we can access for a defined period depending on the type of cookie. Persistent cookies will stop working once their expiration date arrives, or, if before that, you withdraw consent.
 

Depending on their purpose:

  • Technical cookies: These are necessary for Browse and the proper functioning of our website. They allow, for example, controlling traffic and data communication, accessing restricted areas, using security elements, storing content to broadcast videos or share content through social networks.
  • Preference or personalization cookies: These allow you to access the service with predefined characteristics based on a series of criteria, such as, for example, the language, the type of browser through which the service is accessed, the regional configuration from which the service is accessed, etc.
  • Analysis or measurement cookies: These are those that, processed by us or by third parties, allow us to quantify the number of users who visit our website and thus perform the measurement and statistical analysis of the use that users make of the offered service. They can also serve to quantify the impacts of the ads shown.
  • Behavioral advertising cookies: These are all cookies that store information about user behavior obtained through continuous observation of their Browse habits, which allows the development of a specific profile to display advertising based on it. This type of cookie is what allows us to show you advertising related to your Browse profile.
 

LIST OF COOKIES USED
Below, we detail the cookies used on our website (HTTPS://NATURCERA.COM/) and their purpose:

Cookie NameFirst-party or Third-partyPurposeDurationExempt / Non-exempt from Information and Consent Requirement
SSIDFirst-partyAnalytics1 yearNon-exempt
SAPISIDFirst-partyAnalytics1 yearNon-exempt
HSIDFirst-partyAnalytics1 yearNon-exempt
__Secure-3PSIDFirst-partyAdvertising1 yearNon-exempt
APISIDFirst-partyPersonalization1 yearNon-exempt
__Secure-1PSIDFirst-partyAnalytics1 yearNon-exempt
SIDFirst-partyAnalytics1 yearNon-exempt
__Secure-3PAPISIDFirst-partyAdvertising1 yearNon-exempt
__Secure-1PAPISIDFirst-partyAnalytics1 yearNon-exempt
OTZFirst-partyAdvertising2 weeksNon-exempt
CONSENTFirst-partyTechnical1.5 yearsNon-exempt
NIDFirst-partyAdvertising6 monthsNon-exempt
1P_JARFirst-partyAnalytics1 monthNon-exempt
AECFirst-partyAnalytics1 monthNon-exempt
OGPCFirst-partyAnalytics1 monthNon-exempt
AECFirst-partyAnalytics1 monthNon-exempt
NIDFirst-partyAdvertising6 monthsNon-exempt
1P_JARFirst-partyAnalytics1 monthNon-exempt
hubspotutkFirst-party6 monthsNon-exempt
IDEFirst-partyAdvertising8 monthsNon-exempt
_gidFirst-partySession1 weekNon-exempt
CONSENTFirst-partyTechnical1.5 yearsNon-exempt
__hsscFirst-partyTechnical1 dayExempt
_gat_gtag_UA_38580709_1First-partyAnalytics1 dayNon-exempt
DSIDFirst-partyAnalytics1 weekNon-exempt
_gaFirst-partyAnalytics2 yearsNon-exempt
__hstcFirst-partyTechnical1.5 yearsExempt
cdp-cookies-plugin-wpFirst-partyTechnical1 yearExempt
_ga_T3WN48QW73First-partyAnalytics1 monthNon-exempt
__hssrcFirst-partyTechnicalSessionExempt
_gcl_auFirst-partyAnalytics3 monthsNon-exempt

LIST OF THIRD-PARTY COOKIES
Below, we detail the list of third-party cookie service providers on our website (HTTPS://NATURCERA.COM/)

Provider NameMore information about the use of cookies by this third party (web address)
.hubspot.comhttps://legal.hubspot.com/cookie-policy
.doubleclick.nethttps://policies.google.com/technologies/cookies

How to Configure Cookies on Our Website and Revoke Consent?

When you access our website, a window is displayed where you can indicate whether you accept, reject, or wish to configure cookies, except for those strictly necessary, through the privacy preferences center or configuration panel, which you can access directly from the main banner or pop-up message on the website. You can also configure cookies and/or revoke the consent given at any time from the link available on the website. If you accept third-party cookies and subsequently wish to delete them from your computer or mobile device, you can use the cookie deactivation tools of different browsers or through the system enabled by these third parties for this purpose via the links indicated in the section “How to delete and block/disable cookies?”.

How to Delete and Block/Disable Cookies?

You can allow, block, or delete cookies installed on your computer or mobile device by configuring the options of your Internet browser. If you do not allow the installation of cookies in your browser, you may not be able to access some of the services provided, and your experience on our website may be less satisfactory. In the following links, you have all the information available to configure or disable your cookies depending on the browser used:
  • Mozilla Firefox: https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitios-web-rastrear-preferencias?redirectlocale=es&redirectslug=habilitar-y-deshabilitar-cookies-que-los-sitios-we
  • Chrome: https://support.google.com/chrome/answer/95647?hl=es
  • Internet Explorer: https://support.microsoft.com/es-es/help/17442/windows-internet-explorer-delete-manage-cookies
  • Safari: http://support.apple.com/kb/ph5042
  • Opera: http://help.opera.com/Windows/11.50/es-ES/cookies.html
If you access our website via a mobile device (smartphone, tablet, portable video game console, etc.), cookie options may be located in the general settings of the device. Consult the device’s user manual for more information on this.

How to Disable Google Analytics?

Our website uses Google Analytics cookies, a service owned by Google Inc. Google Analytics analyzes how users interact with a website through the use of Google cookies. The information generated by Google cookies about the use of this website by users is usually transferred to and stored on Google servers located in the USA. To avoid these types of cookies, there are opt-out tools or browser add-ons for Google Analytics. You can find more information and access these tools via the following link: https://tools.google.com/dlpage/gaoptout?hl=es

OTHER INFORMATION:

For all information regarding privacy and data protection required by Article 13 of the General Data Protection Regulation (GDPR) that does not specifically refer to cookies, you can visit our Privacy Policy. We inform you that, should you disagree with the data processing carried out by the cookies on our website, you may file a complaint with the Spanish Data Protection Agency (www.aepd.es).